Shipping Methods:
a) RackFactory offers standard and expedited shipping options for all orders.
b) The available shipping methods and delivery times will be displayed at the checkout page.
Shipping Costs:
a) Shipping costs are calculated based on the weight, dimensions, and destination of the package.
b) Customers can view the shipping costs for their order during the checkout process.
c) Any applicable taxes or duties associated with international shipments are the responsibility of the customer.
Processing Time:
a) Orders typically require 1-2 business days for processing before they are shipped.
b) Customers will receive an email notification with tracking information once their order has been shipped.
Delivery Time:
a) The delivery time will depend on the shipping method selected and the destination of the package.
b) Standard delivery times range from [X] to [Y] business days, while expedited delivery times are typically shorter.
c) Delivery times may vary due to factors such as weather conditions, carrier delays, or peak holiday seasons.
Shipping Restrictions:
a) RackFactory currently ships to addresses within [List of countries or regions].
b) We do not ship to P.O. boxes or APO/FPO addresses.
Tracking Orders:
a) Customers can track their order status and shipment progress using the tracking number provided in the shipping confirmation email.
b) If there are any issues with tracking or delivery, customers can contact RackFactory's customer service for assistance.
Incomplete or Incorrect Addresses:
a) Customers are responsible for providing accurate and complete shipping addresses at the time of purchase.
b) RackFactory is not liable for any delays or additional charges incurred due to incomplete or incorrect addresses provided by the customer.
Delivery Acceptance:
a) Upon delivery, customers are advised to inspect the package for any signs of damage or tampering before accepting it.
b) If any damage is observed, customers should refuse delivery and contact RackFactory's customer service immediately.
Delivery Confirmation:
a) Delivery confirmation is required for all shipments.
b) Once a package is delivered to the specified address, RackFactory is not liable for any loss or damage that may occur thereafter.
Modification of Policy:
a) RackFactory reserves the right to modify this Shipping Policy at any time without prior notice.
b) Any changes to the policy will be effective immediately upon posting on the RackFactory website.
By placing an order with RackFactory, you acknowledge that you have read, understood, and agreed to this Shipping Policy.
For any questions or concerns regarding shipping, please contact RackFactory's customer service at [Contact Information].
